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President’s Message

Imagine the perfect place where you are home forever with much support to live on and much to live for – I work there. The VA approach to quality, particularly timeliness and client-centeredness – I wanted to share with the wider community. This holistic, unrushed care model versus the often task-based approach resulted in both quality care and client satisfaction.

I have been helping others for decades, firstly serving in a corporate environment addressing clients queries’ and concerns and for the last 10 years in Nova Scotia Health Care working in Home Care, Long Term Care and currently the Hospital. The best ideas come from working in the field and having heard from clients and their families about their needs and frustrations with the current industry, I was ready to disrupt the way we care for our seniors. Locally owned and operated, I know firsthand the exclusivity that can be felt by seniors receiving care. CareClusive is ready to make a difference one care giver, one senior at a time.

Melanie Miller BSc, LLB, CCA

Caregivers

I have built excellent relationships with talented nurses over the years who are ready to lend their expertise and are committed to build on a nursing tradition that values caring well for others, especially our elders.

Care Philosophy

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Client and Family Centered Care

We commit to respect your individuality and values by engaging you and your family in the care planning and delivery.

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Accessible Care

We promise to provide quality, consistent care that supports your autonomy and independence but flexible to expand and contract as necessary.

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Accountable Care

We will manage care outcomes and solicit feedback to ensure the client’s physical, cognitive, social and spiritual needs are met.

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Customer Centric Service

We understand our clients’ needs – our caregivers and partners are inspired every day to provide value-based services that exceeds expectation and accessible customer support 24/7.